How to send my product for repair service?
[Notebook]
MSI Brings Onsite Service to Your In-Warranty Notebook Products.
Before you submit your application, MSI would like to emphasize the following:
1: Onsite service is not applicable to units that are out of warranty, have sustained customer-induced damage, or require upgrade services.
2: Onsite service is exclusively available within a 50km radius of MSI-specified cities offering onsite service. If you are located outside this designated area, please visit the nearest MSI service center for assistance.
To apply for onsite service, please follow the following steps:
1. Log in MSI Member Center, and select "Apply for Service" in the menu bar on the left-hand side.
2. Select On Site Service and fill out the application.
3. Upon receiving your onsite service application, the MSI Team will promptly review it and schedule your appointment. In the event your application doesn't meet the onsite service eligibility criteria, you will be notified via email.
If you wish to carry-in the units to service center directly, please [Click] here to check the service center nearby.
[Other Product line]
Please go to MSI Service Location (Click here) to find the closest service center nearby.
1. Select your product category.
2. Select your region and city and find the service center nearby.
If you are still experiencing problems with above information, please reach out to the MSI customer support team for further assistance.
